Things to know

Information - Apartments Edenlehen

General Information:

  • DEPOSIT: To fix your booking, we ask for a deposit of € 250,00 per apartment. This amount must be received 14 days after the written booking confirmation. Our bank details are: IBAN AT07 3627 4000 0020 6052 - BIC RZTIAT 22274 or by credit card details (Visa or Mastercard)
  • OFFER: Offers made are based on the current reservation status and are not binding.
  • ARRIVAL: Check-in from 2.00 pm Check-out until 9.30 am
  • PAYMENT: Your bill can be paid by cash, Visa, Master or debit card. You are welcome to transfer your stay before arrival.
  • PRICES: The apartment rates are excluding meals and excluding the local tax, including the use of the spa area and use of an underground car park.
  • LOCAL TAX: The statutory duty of local tax from the age of 15 years is € 2,20 per person / night (not included in the apartment price) Subject to change!
  • PACKAGE POSSIBILITIES: 1 free underground parking space per apartment - additional car on request and for a fee of € 15,- per day
  • BASIC FURNITURE OF APARTMENTS: Bed linen, towels, sauna towels, toiletries, bathrobes and tea towels, fully equipped kitchen (with high quality appliances, microwave, oven, capsule coffee maker, kettle) without food!
  • E-MOBILITY: E-Charging stations for electric cars for a fee of the common electricity tariffs
  • COMFORT: barrier-free in all areas as well as a passenger elevator
  • SERVICE: lobby with reception/information, general utility room (vacuum cleaner, broom, mop, etc.)
  • SKIKELLER: equipped with lockable & heated spints
  • INTERNET: free Wi-Fi
  • IF YOU LONGER LAST: free shower and changing facilities for late departures
  • WELLNESS: spacious spa area with bio sauna, Finnish sauna, infrared loungers, stone pine relaxation beds, loungers and vitality corner,...
  • FINAL CLEANING: Junior Suite € 30, - / Apartment Tyrol € 45, - / Panorama Apartment Zillertal € 45, - / Luxury Apartment Edenlehen € 75, -
  • TELEPHONE: only in house & emergency calls
  • SMOKING: No smoking in all apartments
  • EXTRAS: for a fee of € 30,- additional bed linen change and cleaning
  • SMALL & BIG GUESTS: We provide cot FREE, per additional bed (couch) we charge € 25,- per adult or child per day
  • CULINARY: Breakfast and dinner are possible at Hotel Edenlehen on request and for a fee
  • WELLBEING: Access to the swimming pool and wellness treatments in the Hotel Edenlehen possible on request for a fee
  • DOG, CAT & CO: are unfortunately not welcome in our apartments
  • CANCELLATION CONDITIONS TO AUSTRIAN HOTEL REGULATIONS: Storno sounds uncomfortable - for you as for us! In general, cancellations of reservations are only accepted in written version. We ask for your understanding that we charge for booked arrangements as follows. Up to 3 months (up to 90 days) before the start of the holiday no cancellation fees, up to 1 month (89 to 31 days) before the start of the holiday we charge 40% of the total price of the arrangement, up to 1 week (30 to 7 days) before the start of the holiday we charge 70% of the total arrangement price and in the last week (6 days to 1 day) before the day of arrival 90% of the total arrangement price. The deposit is excluded from this rule and can be retained in any case. We recommend a travel cancellation insurance, e.g. European travel insurance. Cancellation conditions: The Austrian hotel regulations apply.