Things to know

Information - Apartments Edenlehen

General Information:

  • DEPOSIT: To fix your booking, we ask for a deposit of € 250,00 per apartment. This amount must be received 14 days after the written booking confirmation. Our bank details are: IBAN AT07 3627 4000 0020 6052 - BIC RZTIAT 22274 or by credit card details (Visa or Mastercard)
  • OFFER: Offers made are based on the current reservation status and are not binding.
  • ARRIVAL: Check-in from 2.00 pm Check-out until 9.30 am
  • PAYMENT: Your bill can be paid by cash, Visa, Master or debit card. You are welcome to transfer your stay before arrival.
  • PRICES: The apartment rates are excluding meals and excluding the local tax, including the use of the spa area and use of an underground car park.
  • LOCAL TAX: The statutory duty of local tax from the age of 15 years is € 2,20 per person / night (not included in the apartment price) Subject to change!
  • PARKING POSSIBILITIES: 1 free underground parking space per apartment - additional car on request and for a fee of € 10,- per day
  • BASIC FURNITURE OF APARTMENTS: Bed linen, towels, sauna towels, toiletries, tea towels, fully equipped kitchen (with high quality appliances, microwave, oven, capsule coffee maker, kettle) without food!
  • E-MOBILITY: E-Charging stations for electric cars for a fee of the common electricity tariffs
  • COMFORT: barrier-free in all areas as well as a passenger elevator
  • SERVICE: lobby with reception/information, general utility room (vacuum cleaner, broom, mop, etc.)
  • SKIKELLER: equipped with lockable & heated spints
  • INTERNET: free Wi-Fi
  • IF YOU LONGER LAST: free shower and changing facilities for late departures
  • WELLNESS: spacious spa area with bio sauna, Finnish sauna, infrared loungers, stone pine relaxation beds, loungers and vitality corner,...
  • FINAL CLEANING: Junior Suite Mayrhofen € 30, - / Apartment Tyrol € 45, - / Panorama Apartment Zillertal € 45, - / Luxury Apartment Edenlehen € 75, -
  • TELEPHONE: only in house & emergency calls
  • SMOKING: No smoking in all apartments
  • EXTRAS: for a fee of € 30,- additional bed linen change and cleaning
  • SMALL & BIG GUESTS: We provide a baby cot for a daily fee of € 5,00, per additional bed (couch) we charge € 30,- per adult or child per day - Winter 2020/21 Christmas/New Year/Carneval we charge € 35,- per adult or child per day
  • CULINARY: Breakfast and dinner are possible at Hotel Edenlehen on request and for a fee
  • WELLBEING: Access to the swimming pool and wellness treatments in the Hotel Edenlehen possible on request for a fee
  • DOG, CAT & CO: Dogs are only allowed in the "Apartment Tirol" for a daily fee of 15 Euro (without food) plus final cleaning fee of 15 Euro
  • CANCELLATION CONDITIONS TO AUSTRIAN HOTEL REGULATIONS: Storno sounds uncomfortable - for you as for us! In general, cancellations of reservations are only accepted in written version. We ask for your understanding that we charge for booked arrangements as follows. Until 2 months (up to 60 days) before the start of the holiday no cancellation fees, up to 2 months until 1 month (59 to 31 days) before the start of the holiday we charge 40% of the total price of the arrangement, from 1 month up to 1 week (30 to 7 days) before the start of the holiday we charge 70% of the total arrangement price and in the last week (6 days to 1 day) before the day of arrival 90% of the total arrangement price. No-show without any cancellation in advance will be charged with 100 % of the total price. The deposit is excluded from this rule and can be retained in any case. We recommend a travel cancellation insurance, e.g. European travel insurance. Cancellation conditions: The Austrian hotel regulations apply.