Things to know

Information - Apartments Edenlehen

General Information:

  • DEPOSIT: To fix your booking, we ask for a deposit of € 250,00 per apartment. This amount must be received 14 days after the written booking confirmation. Our bank details are: IBAN AT07 3627 4000 0020 6052 - BIC RZTIAT 22274 or by credit card details (Visa or Mastercard)
  • OFFER: Offers made are based on the current reservation status and are not binding.
  • ARRIVAL: Check-in from 3.00 pm Check-out until 9.30 am
  • PAYMENT: Your bill can be paid by cash, Visa, Master or debit card. You are welcome to transfer your stay before arrival.
  • PRICES: The apartment rates are excluding meals and excluding the local tax, including the use of the spa area and use of an underground car park.
  • LOCAL TAX: The statutory duty of local tax from the age of 15 years is € 2,20 per person / night (not included in the apartment price) Subject to change!
  • PARKING POSSIBILITIES: 1 free underground parking space per apartment - additional car on request and for a fee of € 10,- per day
  • BASIC FURNITURE OF APARTMENTS: Bed linen, towels, sauna towels, toiletries, tea towels, fully equipped kitchen (with high quality appliances, microwave, oven, capsule coffee maker, WMF brand filter coffee machine, kettle) without food!
  • E-MOBILITY: E-Charging stations for electric cars for a fee of the common electricity tariffs
  • COMFORT: barrier-free in all areas as well as a passenger elevator
  • SERVICE: lobby with reception/information, general utility room (vacuum cleaner, broom, mop, etc.)
  • SKIKELLER: equipped with lockable & heated spints
  • INTERNET: free Wi-Fi
  • IF YOU LONGER LAST: free shower and changing facilities for late departures
  • WELLNESS: spacious spa area with bio sauna, Finnish sauna, infrared loungers, stone pine relaxation beds, loungers and vitality corner,...
  • FINAL CLEANING: Junior Suite Mayrhofen € 30, - / Apartment Tyrol € 45, - / Panorama Apartment Zillertal € 45, - / Luxury Apartment Edenlehen € 75, -
  • TELEPHONE: only in house & emergency calls
  • SMOKING: No smoking in all apartments
  • EXTRAS: for a fee of € 30,- additional bed linen change and cleaning
  • SMALL & BIG GUESTS: We provide a baby cot for a daily fee of € 5,00, per additional bed (couch) we charge € 30,- per adult or child per day - Winter 2020/21 Christmas/New Year/Carneval we charge € 35,- per adult or child per day
  • CULINARY: Breakfast and dinner are possible at Hotel Edenlehen on request and for a fee
  • WELLBEING: Access to the swimming pool and wellness treatments in the Hotel Edenlehen possible on request for a fee
  • DOG, CAT & CO: Dogs are only allowed in the "Apartment Tirol" for a daily fee of 15 Euro (without food) plus final cleaning fee of 15 Euro
  • CANCELLATION CONDITIONS WITHIN THE FRAMEWORK OF THE CORONA VIRUS: A cancellation sounds unpleasant and it is - for you as well as for us especially in this difficult time in the wake of the corona virus! In this respect, we have now created modified cancellation rules especially for this phase, which we charge as follows for booked arrangements:
    Up to 1 month (up to 31 days) before the start of your holiday no cancellation fees, from 1 month to 3 weeks (30 to 21 days) before the start of your holiday we charge 40% of the total package price, from 3 weeks to 1 week (21 to 7 days) before the start of your holiday we charge 70% of the total package price and in the last week (6 days to 1 day) before the arrival date we charge 90% of the total package price. In case of non-arrival without cancellation or indication of reasons we charge 100 % of the total price! The deposit is excluded from this regulation and can be retained in any case. We recommend a travel cancellation insurance e.g. Europäische Reiseversicherung. Generally, cancellations of reservations are only accepted in written form